The Fuel Store Card
Online card management – 24/7
Our customer portal helps you to keep track of your fuel cards and fleet services. Access it online, 24/7.
Total control of your fuel spend
The Fuel Store Customer Portal puts you in the driving seat.
Sign up for any of our fuel card options, and get instant access to our free customer portal.
Manage your fuel card and fleet management tools anytime, anywhere. See fuel spend and usage across your business, including driver insights and transactions, card and budget management tools, a fuel pump locator, and HMRC compliant invoicing.
Keep fuel costs in check
Stay in control of your fuel spend. Track weekly and monthly fuel spend for your fleet, by £££ litres, or per driver transaction.
Manage your cards
Order and cancel fuel cards. Track fuel spend per card. Keep your fleet moving.
Your fuel data, visualised
Simple graphs help you spot trends and spikes in fuel usage, so you’re never caught off guard.
VAT admin made easy
No need to save receipts or process expenses. Download VAT compliant invoices. Job done.
24/7 Access. 0% Hassle
Manage your fuel, your way. Our portal is available online, whenever and wherever it suits you.
Pimp your fuel card: Add extra services
FraudGuard
Fuel fraud is on the increase. Protect your business and reduce risk by monitoring live transactions.
Fuel AI
Reduce fuel spend by 5%-9%, with data driven insights and intelligent fleet management.
Clean Air Partnership
Focused on sustainability? Offset your carbon footprint through our Clean Air Partnership.
Driver Toolkit
Driver Toolkit makes staying road-ready simple. A digital checklist makes vehicle checks simple, keeping your fleet DVSA compliant and your drivers safe.
Fuel AI, free, for 3 months
For a limited time only, new fuel card customers get Fuel AI completely free of charge.
Our cutting-edge technology uses machine learning and data algorithms to analyse your fleet. Save between 5-9% on fuel costs, and improve safety and efficiency too.
Your Questions Answered
Is the Customer Portal included with my fuel card?
Yes. Sign up for a fuel card with the Fuel Store and we’ll set you up with an online account. Get 24/7 access to useful information and actionable insights relating to your fuel spend.
Do I have to pay for portal access?
No, portal access is included with all of our fuel cards, free of charge.
You will receive your login credentials around the same time as your Fuel Card, either by email or post (depending on your communication preferences).
We offer a range of additional fleet management tools that can be added to your portal for a small fee. These include:
- Fuel AI: A deeper dive into fleet management and driver analytics
- Driver Toolkit: Simplify driver safety and DVSA compliance
- Fraud Guard: Protect your cards from fraudulent activity.
We also offer Bulk AdBlue: The best way to save on AdBlue for your fleet
How do I access the Customer Portal?
Head to The Fuel Store Portal. Log in using the username and password that were supplied when you signed up with us.
No login credentials? Forgotten your password?
Simply contact your account manager, who will be happy to help.
What information can I find in the Fuel Store portal?
- Access and download weekly invoices (and historical ones too!)
- Monitor daily fuel usage and patterns
- View monthly expenditure reports
- View, pay or top-up your account balance
- See your active cards, add new card, or cancel lost ones
- Get pin reminders
- Access trend analysis on fueling habits
Do I have to use the portal to access this information?
The portal is a simple and easy to use way to access useful information about your fuel cards. It offers 24/7 access, easy downloads and information at your fingertips.
One of the things we pride ourselves on is our customer support. The portal will never replace our friendly fuellers. Your dedicated account manager is here to help in any way they can. Simply pick up the phone or drop us an email.
Is there a Fuel Store Portal app?
There isn’t an app, but the portal can be accessed on any device with a web connection. Visit thefuelstoreportal.co.uk and save it in your favourites or bookmarks!
I like the convenience of the portal, but I want more insights – can you help?
Yes, our portal is amongst the best the industry has to offer. For a small additional fee, you can unlock a range of fleet management tools, including additional analytics, tools for driver safety and compliance, CO2 tracking and offsetting, and much more.
We also offer fraud protection tools, for complete fleet management and peace of mind.
Is the Fuel Store Portal the same as Fuel AI?
No. Fuel AI can be accessed via the portal, but is a paid for service that offers additional smart fuel insights.
Using machine learning, combined with data validation algorithms and analysis, Fuel AI can drive changes in driver behaviour, reduce fuel card misuse, and create stronger accountability for fuel spend. Used to its full potential, Fuel AI can reduce fuel spend by 5%-9%
Can I speak to a person instead?
Absolutely. The portal was built for simple, 24/7 access – but, sometimes, there’s no substitute for chatting to a real-life human being! Our team is here for you, and always happy to help. Get in touch with your account manager, or call us on +44 (0)121 272 7780.
Need help? Ask the FUELLERS
Our team of expert fuellers are happy to answer your questions. Give them a shout.
